Shipping and Deliveries
This page explains how shipping and deliveries work at DOMIS | Construcción, ingeniería y materiales (DOMIS.PRO) in Spain. It is designed to help you plan your purchase, understand what affects delivery times and costs, and prepare your site or address for a smooth handover—whether you are ordering building materials for a small renovation or a larger construction project.
Delivery information matters because many construction and engineering supplies are heavy, bulky, or time-sensitive. Knowing the expected dispatch and delivery process in advance helps avoid project delays, missed delivery attempts, and unexpected handling requirements when materials arrive.
Who this information is for
The guidance on this page is useful for private customers receiving goods at home, as well as contractors, installers, architects, and businesses coordinating deliveries to job sites, warehouses, or commercial premises across Spain. It is especially relevant when you need delivery scheduling, site access planning, or multiple items delivered together.
What you can typically check before placing an order
- Delivery area: whether your address is served and any location-specific constraints (urban zones, islands, remote areas, site access).
- Estimated delivery timeframe: how long dispatch and transport may take, especially for made-to-order or special-request items.
- Shipping cost factors: order weight/volume, destination, handling requirements, and number of parcels or pallets.
- Delivery method: courier parcel delivery versus freight/pallet delivery for heavier building materials.
- Receiving requirements: unloading conditions, access for trucks, and the need for someone to be present to accept the shipment.
What to consider when receiving construction materials
Before delivery, confirm that your contact details and address instructions are complete, including gate codes, site contact names, and preferred delivery times where applicable. If your project involves limited access, narrow streets, upper floors, or restricted unloading areas, plan ahead to prevent delays and additional handling needs.
On arrival, it is good practice to check the number of packages and the visible condition of the shipment. If something appears missing or damaged, document it promptly and keep any packaging, as this can be important for clarification with the carrier and order support.
Next step
If you are ready to order, review the delivery details available during checkout and ensure your site can receive the shipment as planned. For questions about delivery options for specific products, large quantities, or job-site logistics, contact DOMIS.PRO support before purchasing so you can choose the most suitable shipping and delivery setup.